Documentation
https://docs.mako.ai covers connecting databases, the SQL client, apps, dashboards, dbt, and the MCP server for Claude Code, Cursor, Codex and ChatGPT — including troubleshooting tables.
Contact
- Product questions and problems: support@mako.ai. Include your workspace name and, for agent issues, the tool name and the error text.
- Bugs and feature requests in the open-source code: GitHub issues.
- Security: security@mako.ai — see the security page.
- Billing and account: support@mako.ai.
Response times
We answer support email within one business day (Central European Time). Security reports are acknowledged within two business days.